Last Updated: March 2026
Welcome to WilliamSmith Fireplaces. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website, submitting forms, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Services
WilliamSmith Fireplaces provides fireplace and hearth product sales, installation, service, and repair in the greater Charleston, South Carolina area. Our services include but are not limited to:
- Gas, wood, and electric fireplace sales
- New construction fireplace installation
- Chimney sweeps and inspections
- Fireplace and appliance repair and maintenance
- Glass door and cabinetry installation
- Outdoor kitchens, grills, and fire pits
- Commercial fireplace projects
3. Quotes and Estimates
All quotes and estimates provided by WilliamSmith Fireplaces are valid for 30 days unless otherwise specified. Final pricing may vary based on actual conditions discovered during installation or service. We will communicate any changes before proceeding with additional work.
4. Payment Terms
Payment terms will be specified in your service agreement or invoice. We accept cash, check, and major credit cards. Financing options are available through our partner, Synchrony Bank, subject to credit approval. Custom orders may require a deposit.
5. Warranties
Products sold by WilliamSmith Fireplaces may be covered by manufacturer warranties. Specific warranty details for our installation and service work are provided at the time of installation or service. Please contact us for questions about warranty coverage on any product or service.
6. Limitation of Liability
To the maximum extent permitted by law, WilliamSmith Fireplaces shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
7. Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
- Copy, reproduce, or distribute our content without permission
8. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of WilliamSmith Fireplaces or our licensors and is protected by copyright and trademark laws. You may not use our intellectual property without prior written consent.
9. SMS/Text Message Terms
By providing your phone number and opting in to receive text messages from WilliamSmith Fireplaces, you agree to the following:
- Message Types: You may receive appointment reminders, service updates, promotional offers, and other business-related messages.
- Message Frequency: Message frequency varies. You may receive up to 10 messages per month.
- Opt-Out: Reply STOP to any message to unsubscribe from SMS communications. You will receive a confirmation message.
- Help: Reply HELP for assistance or contact us at 843-766-0347.
- Costs: Message and data rates may apply. Check with your carrier for details.
- Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major U.S. carriers.
- No Purchase Required: Consent to receive texts is not required to purchase goods or services.
For questions about our SMS program, contact us at 843-766-0347 or visit our showroom at 6420 Dorchester Road, North Charleston, SC 29418.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Charleston County, South Carolina.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
12. Contact Information
If you have questions about these Terms and Conditions, please contact us:
WilliamSmith Fireplaces
6420 Dorchester Road
North Charleston, SC 29418
Phone: 843-766-0347