Check Out What Our Clients Are Saying About Us
I would like to briefly comment on my experience in buying and installing a gas log fireplace using WilliamSmith Fireplaces and Home Accents. In one word EXCELLENT!!! Wife and I are very pleased w/ our selection. The entire staff at WilliamSmith Fireplaces was very helpful, and patient with us. They answered all our questions (and we had many). All their staff is very knowledgeable about their products, how they work w/ Natural vs. Propane gas. Their installation crew was fantastic. They were very clean, efficient, and took the time to instruct us on safety, the workings of the unit, and allowed time for any and all questions. We are extremely happy with WilliamSmith and highly recommend them for your fireplace needs and any other products they sell. We were so happy with our experience that I volunteered to write this comment. We received no promotions, discounts or other enticements for our comments.David S.
We made an appointment for servicing a fireplace insert. Received 2 calls to make sure that we were available for our appt. Their technicians arrived 30 minutes early today and had the insert serviced and complete in less than a hour. We were concerned about the cleanup. There was zero cleanup. Everything was done very professionally and I felt that the service charge was very reasonable.Joel S.
Would highly recommend this company and its employees.
Installed our fireplace doors and were tremendously accommodating + got the job done well! Highly recommend.Joe D.
When I finally found Steve with WS Fireplace it had been months of headaches of working with people giving me broken promises and water leaking into my house every time it rained because the tarps would blow off. Steve had his guys out the next day tarped my chimneys securely to handle the coastal storms and priced my caps reasonable and replaced within a week. We were blessed to have found them and they were great to work with.Mary K.
I’ve been working with Steve Smith for 10 years. He always honors his quotes and guarantees his workmanship. His product selection is far larger than his competitors. Keep up the great work Steve!Andy M.